تحدید نموذج لتطبیق إدارة الجودة الشاملة (Total Quality management (TQM) على مؤسسات التعلیم الجامعی
نویسندگان
چکیده
منابع مشابه
Mashhad PNU Readiness For Rmplementation Of Total Quality Management(TQM)
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Top-down total quality management (TQM) programs often fail to create deep and sustained change in organizations. They become a fad soon replaced by another fad. Failure to institutionalize TQM can be attributed to a gap between top management’s rhetoric about their intentions for TQM and the reality of implementation in various subunits of the organization. The gap varies from subunit to subun...
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ژورنال
عنوان ژورنال: The International Conference on Civil and Architecture Engineering
سال: 2014
ISSN: 2636-4387
DOI: 10.21608/iccae.2014.44193